The platform supports the direct use of WhatsApp as your online shop customer service tool. As long as the customer initiates a chat with you from your online shop, you can receive chat information through WhatsApp and reply in time. You can set it in "Shop - Customer Service Management" in the Merchant Centre. Please be sure to respond to customer inquiries in a timely manner to improve the conversion rate of receiving orders.
美生官方旗舰店
